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What Is The Best Virtual Receptionist Services Company

Published Jul 16, 24
5 min read


Our solutions can be customised to fit high-volume, high-complexity corporate reception requirements and we can additionally create bespoke options. Have questions? Please fill up in your information and we'll communicate. Place Australia's leading digital receptionist solution to the examination! We're prepared to address your phone FREE for 7 days.

A lot of firms need their phone calls to be addressed just when they are unable to take the call themselves. If you tip out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is busy on another call and you have numerous telephone calls coming in at the one time.

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In such instances our assistants will after that answer the phone as if we remained in your workplace. You're always in control and can unwind knowing you will never ever miss out on one more essential phone call again!.

I have actually worked with OfficeHQ for numerous years over several different services. After having difficulties previously with one more company (who were missing telephone calls cardinal transgression), it's been so great to be able to rely on timely, specialist phone call answering.

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My medical practice has actually grown very quick and just recently they have actually had the ability to action in and conserve the day when other team were sick with Covid. For the degree of solution they offer, they can never be the least expensive out there. Their customer care is impressive and they plainly pride themselves on this.

Running a dynamic law technique, there are a great deal of relocating components I have to fret about. Many thanks to the undeviating professionalism and trust of OfficeHQ, reception solutions isn't among them. Over the one decade I have actually been with OfficeHQ they have delivered absolutely nothing but the very best solution I can really hope for.

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The solution was super easy to establish up and sets you back a fraction of what it would to hire an assistant. We have actually been with OfficeHQ for a number of years currently and could not be happier with the service we obtain - live receptionist. Reception is taken care of politely and skillfully and we recognize our customers are in excellent hands

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My clients and potential clients have only ever before commented positively on the response; I do not believe any person has actually realised it's not my very own function. They are likewise efficient quiting telemarketers. For the core purpose of responding to calls properly, giving a great impression and properly taking messages, 5 star.

Is constantly answered by team. We have been making use of OfficeHQ for over 8 years now.

This indicates just relevant telephone calls get via to me, so I don't obtain disrupted when I'm best in the middle of something! We have discovered utilizing OfficeHQ's remote assistant solution exceptionally advantageous to our company. It has actually liberated our personnel to reply to clients on our terms, reducing disturbances throughout the functioning day and enabling reliable and succinct interactions.

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At first, I was stressed about not being in control of our own telephone calls, however I have actually been verified incorrect and the service has actually exceeded my assumptions. I would certainly advise OfficeHQ to anyone considering virtual solutions. Dazzling business and extremely courteous. They have made business life so a lot easier to run.

Clients like it when their telephone calls are answered, and OfficeHQ has actually responded to every single one for us. OfficeHQ offers us the assurance that no call will certainly be unanswered, which is incredibly important for a service-based organization.

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I have actually been utilizing OfficeHQ for 16 years. It is important that my consumers can always have their telephone calls responded to swiftly in a specialist way which develops a wonderful first impression.

We utilize this service as a tiny business owner for when we are away or overseas. We've been using OfficeHQ's virtual phone answering solutions for the ideal part of a years and it's been a suitable method to ensure new customer queries are never missed, as well as effectively dealing with queries from jobseekers.

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We never miss an organization possibility however do not have function staffing concerns to deal with. I can not inform you exactly how terrific it's been to work with OfficeHQ.

The group has called to clear up and improve our treatments to ensure the best feasible experience for our callers. OfficeHQ were constantly specialist and just best people on the various other end of the line!

We needed a remedy where our call are always answered on schedule and OfficeHQ have been helping us with these for over five years now. Very happy with the service until now. The worse thing for a consumer is to call a company and there is no response or the phone calls goes to voicemail.

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As companies we work so hard to promote our services and we need to be there for the customer when they choose to connect. Likewise we are usually on the phone currently with various other consumers or hectic with other job, so having the phone calls responded to by another person assists us handle points.

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This enables the personnel to prioritise their time so that when they are returning the telephone call they can dedicate their full focus to this certain customer. We intend to remain with OfficeHQ, are thankful for their solutions and would advise. We utilize OfficeHQ for our small business, our after-hours phone calls get forwarded to their function team and it has been only an enjoyment working with their reception staff.

Inexpensive and great customer care. We have actually been using OfficeHQ for many years as our after-hours function solution and discovered that they have always been incredibly expert and polite to our customers. We constantly receive an e-mail with the message within minutes of them taking the phone call. Very advise. OfficeHQ have answered our require a few years, couldn't be better with their professionalism and reliability and degree of service.