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Best Can Virtual Receptionists

Published Jul 31, 24
6 min read


OHQ's records are enough evidence of a cost that is payable unless they are revealed to be incorrect. Client will certainly utilize its reasonable endeavours to inform OHQ of any type of invoice conflict within fourteen (14) days of receipt of an invoice, complying with the process described in Area 15. If Customer disputes an invoice, the invoice must remain to be paid in a timely manner nevertheless OHQ will certainly attribute or refund Consumer if it is later on fairly established by OHQ or pursuant to the dispute resolution procedure outlined in Area 15 that the billing was incorrect and the Consumer is entitled to a credit scores or refund.

Such modifications may consist of, without constraint, changes to the amounts of the Membership Costs or Use Fees for OHQ Paid Providers, changes to the usage allocations included in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such revision will work after practical advancement written notice is provided to Customer (as an example, by being posted to the OHQ Website), except that any such alteration that affects a Selected Paid Solution will use to Consumer beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notification of such modification to Client in conformity with Area 16.8.

If Customer does not terminate its use any type of affected Selected Paid Service prior to the efficient day of such modification, Consumer will certainly be deemed to have consented to such alteration relative to such Selected Paid Service. (b) If a Pricing Strategy chosen by Consumer is stopped, OHQ will offer Consumer with practical advance notification of no less than thirty (30) days and Consumer will be given the option of choosing a brand-new Pricing Plan from then-current prices strategies provided by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Rate Checklist, which are addressed in Area 7 (small business receptionist).1. Client represents that all details offered by Customer and its callers to OHQ (including, without restriction, all contact details and information relating to Client's Charge card) is precise, up-to-date and full at the time it is given to OHQ

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Consumer should at all times abide by all regulations, regulations, standards and codes appropriate about its use OHQ Offerings and the Consumer's supply of its product and solutions to its callers. Consumer will certainly not use any OHQ Offerings to involve in, or to encourage or assist others to participate in, any illegal or deceptive activities.

If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Consumer will certainly incur the applicable Membership Cost for the new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Asked For Discontinuation Date, or should Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will certainly be maintained and the OHQ Offerings available to Consumer till the last day of the Last Paid Solution Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Debt will certainly be preserved by OHQ for future use by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Solution, OHQ will not be accountable whatsoever for answering telephone calls, taking or providing messages, or performing any type of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Client's Account and Client's access to the Account.

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(e) Complying with discontinuation of any OHQ Services, OHQ will have no commitment to restore or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Services, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's practical costs in refining the reinstatement) Info collected by OHQ from Consumer and its customers might be utilized, revealed and shared by OHQ based on OHQ's personal privacy policy as available on the OHQ Web Site ("") and as might be changed once in a while.

The Controller thus assigns the Cpu relative to processing activities undertaken throughout the stipulation of receptionist services. OHQ and Consumer recognize and concur that the Processor undergoes the following obligations: The Cpu shall follow the pertinent Data Defense Rules and have to: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the same; (b) make certain that individuals refining the information are subject to a task of confidence; (c) utilize its best endeavours to secure and safeguard all personal information from unauthorised or illegal handling, consisting of (but not restricted to) accidental loss, damage or damages; (d) guarantee that all handling meets the demands of the GDPR and related Information Protection Regulation; (e) make sure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any kind of desired adjustments concerning Sub-Processors; they carry out a composed agreement consisting of the same data defense commitments as laid out in these Terms; comprehend that any failing for the Sub-processor to abide by the Information Defense Rule, the Processor remains totally reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in supplying subject accessibility and permitting data subjects to exercise their civil liberties under the Data Defense Regulations.

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The Controller will execute sufficient and appropriate onboarding and due persistance look for all Cpus, with a full analysis of the compulsory Information Security Legislation requirements. The Controller will verify that the Cpu has sufficient and recorded procedures for data violations, information retention and data transfers in position. The Controller shall obtain evidence from the Processor regarding the: (a) confirmation and reliability of the staff members made use of by the Processor; (b) any kind of certifications, accreditations and plans as referred to in the onboarding process; (c) technical and operational measures made use of in safeguarding the Personal Data; and (d) procedures in position for allowing information based on exercise their legal rights, consisting of (however not restricted to), subject gain access to requests, erasure & rectification treatments and limitation of processing procedures.